Job Description:

Claims AdvocateSUMMARY:Tired of adjusting claims? As a Claims Advocate for the Marsh McLennan Agency, you will be a claims consultant providing oversight and advocacy on behalf of our clients throughout the process of a loss event and the life of a claim.Duties include:You will submit claims or provide guidance on claim submissionReview coverages and resolve claims issuesEnsure carrier commitments are honoredCoordinate and participate in scheduled claims reviewsServe as your client's advocate with adjusters and their coverage counselResolve coverage disputes whenever possibleAssess and strategize to produce best possible claim outcomesDuties may also include:Review of client's overall claims program and individual complex claims situationsDevelop strategic action plans to reach desired outcomesProvide guidance regarding potential large settlementsRecommend suitable vendor partners, including claims TPAs, nurse triage, and othersReview adjuster's claim action plans; facilitate claims resolutionsEvaluate insurance company claim reserves and push for reductions where appropriateREQUIREMENTS:5 years related claims experience preferred in multiple lines of coverageAdjusters licenseKnowledge of accepted industry standards and practicesAbility to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challengesAnalytical skill necessary to make decisions and resolve issues inherent in handling of claimsAbility to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentationWe embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: