Job Description:

IS AV ArchitectTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.As Information Systems (IS) Audio Video (AV) Solution Architect, you will own software audio video solution architecture and ensures it is in line with enterprise and data architecture standards. You will collaborate with and contributes to project setup and delivery as well as to service operations optimization. This role supports ABB's Electrification Distribution Solutions division. This is a hybrid role based in Cleveland, OH or Cary, NCYour responsibilitiesDesigns and develops comprehensive AV system architectures incorporating audio, video, control, and network componentsCreates detailed AV system designs, including equipment specifications, system schematics, and integration plansProvides technical expertise and guidance throughout the project lifecycle, from initial concept to final video conferencing solutions implementationPrograms Crestron or audiovisual or AV switching equipment for AV integrationImplements complex solutions for Boardrooms and Divisible video conference roomCollaborates with project managers, technicians, and other stakeholders to ensure seamless integration and installation of AV systemsStay up to date with industry trends, emerging technologies, and best practices in AV system design and integrationConducts feasibility studies and evaluations of AV technologies and solutionsConducts site visits and assessments to gather project requirements, evaluate existing infrastructure, and identify potential challenges or opportunitiesProvides recommendations for hardware and software selection, ensuring compatibility, scalability, and cost effectivenessDevelops and maintains documentation, including design specifications, technical drawings, and project deliverablesSupports the project team with technical troubleshooting, problem solving, and quality assurance during system testing and commissioningCollaborates with vendors and suppliers to source AV equipment and materialsManages and monitors the video conference room deployment via Teams Admin Center or Pro portalReviews AV team incidents and reports in Information Technology service management tool, manages AV team incidents and service requests to meet service level agreements, performs problem management, and reviews, edits, authors and approves knowledge base articlesIs accountable to approve, sign-off and build any AV solution to be implemented on ABB Production environmentEngages in requirement engineering to decide which requirements are covered by available standard functionalities, for which functionalities enhancements are needed and for which functionalities workarounds are acceptedSupports validation and prioritization of incoming business demand in collaboration with the relevant IS Service OwnerActs as escalation point for AV related issuesContributes to IS Problem and IS Incident Management to fight ticket volume by detecting re-occurring defects and eliminating theseProactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or serviceProvides guidance to IS service delivery unit team and to IS project management in how to utilize AV solution standards effectivelyCommunicates project delivery related decision demand towards project and service management in collaboration with IS Lead Architect to ensure resolution and avoid delivery issuesCommits and contributes to common result-oriented collaboration with the various business processes IS architectural domains as well as the various enterprise technology IS architecture domainsProvides leadership to temporary work teams, guiding and monitoring task completion and advice normally without carrying line responsibilityYour backgroundBachelor's degree or college degree. Equivalent work experience may be considered with a minimum 3 to 5 years of experienceProven experience as an AV Architect or similar role, with a strong portfolio of successful AV system designs and implementationsProven experience with Teams Meeting Rooms implementationsIn depth knowledge of audio-visual technologies, including displays, projectors, sound systems, video conferencing solutions, and control systemsProficiency in AV system design softwareFamiliarity with industry standards and best practices, such as Infocomm, CEDIA, and AVIXACertified Technology Specialist (CTS) certification preferredStrong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issuesExcellent communication and interpersonal skills, with the ability to effectively collaborate with team members, and vendorsAttention to detail and a commitment to delivering high-quality workFlexibility to travel to sites as needed (15 percent)Candidates must already have a work authorization that would permit them to work for ABB in the USBenefitsRetirement planLife insuranceDisability insuranceWellbeing programHealthcare planMore about usABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website . Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@. Resumes and applications will not be accepted in this manner. Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.