In any job interview, you have short window of time to show off your strongest skills and personality traits. On an interview for a customer service representative job, it is particularly important that you display the same qualities to the hiring manager that you would in a successful customer interaction. Customer satisfaction is a key revenue […]
The trend of telecommuting jobs or working at home is growing rapidly. According to the latest statistics from Global Workplace Analytics, 50% of the U.S. workforce holds a job that allows them to telecommute at least part time. And a recent Gallup poll found that in the past 10 years (from 1995 to 2015), the […]
Call center representative jobs have seen steady growth in the past couple of years, and 2016 is no exception. In 2014, these jobs were predicted to grow 10% over the next 10 years by the Bureau of Labor Statistics, making it one of the fastest growing occupations. The number of call center representative job openings […]
The growing trend of better employee benefits in customer support jobs is also being seen in food retailers across the country. Many workers are finding their jobs stocking shelves, slicing meat and checking out customers to be way more rewarding thanks to better pay, comprehensive health insurance coverage, retirement contributions and tuition reimbursement. These benefits […]
We have recently become aware of the trend of food service and retail companies such as Amazon, Chipotle, Starbucks and Walmart increasing employee pay and offering competitive benefits such as tuition reimbursement, health insurance and paid time off to customer service workers. These companies are not alone in this pursuit, however. The future is looking […]
Consumer spending has risen over recent months, and is expected to remain strong through 2016. Now is a great time to work in retail, and with business booming there are bound to be plenty of job openings. While working in retail can be fun, especially if you have a passion for the products you are […]
Fast food workers have been in the spotlight this past year, with the buzz that has been going on around fast food wage increases. There have been employee protests across the country from McDonalds, Taco Bell and other fast food chains to raise their pay. In September Governor Andrew Cuomo approved a minimum wage increase […]
Customer service representatives are often the first person customers communicate with at a business, and the feeling the customer gets from their interaction with the representative is likely to define their opinion of the company as a whole. Skilled customer service representatives are invaluable to every business, since they play a huge part in solving […]
