Fast food workers have been in the spotlight this past year, with the buzz that has been going on around fast food wage increases. There have been employee protests across the country from McDonalds, Taco Bell and other fast food chains to raise their pay. In September Governor Andrew Cuomo approved a minimum wage increase […]
Many people prefer to work in food service, and for good reason. According to the National Restaurant Association, restaurant workers make up 10 percent of the entire US workforce. Some people find food service work to be a great way to make money early in their career, and others develop a passion for food service […]
Customer service representatives are often the first person customers communicate with at a business, and the feeling the customer gets from their interaction with the representative is likely to define their opinion of the company as a whole. Skilled customer service representatives are invaluable to every business, since they play a huge part in solving […]
In recent years, technology has drastically changed customer support and the manner in which it is delivered. Multi-channel customer support has catapulted over the past 5 years, as more and more customers seek to resolve their issues via the web, using avenues such as online forums, e-mail, live chat and virtual chatbots. According to technology […]
Hourly jobs are an excellent option for many people. Many of these jobs allow employees more flexibility with their schedule, don’t require employees to work off the clock, and even offer respectable benefits. Some of these jobs also allow the option for overtime and pay extra on holidays, which give many hourly workers extra motivation. […]
As 2016 commences, we are seeing some significant trends in the workplace that more and more companies are adopting. Business as usual has evolved in a powerful way over time, giving the term “9 to 5” a run for its money. Factors such as globalization, technology and retiring baby boomers have changed the landscape of […]
Taking a job as an administrative assistant is an excellent way to get your foot in the door to a wide range of career possibilities. Working as an administrative assistant will help you build skills you can use in numerous types of jobs, such as human resources, sales, marketing and finance. You will also become […]
