Monthly Archives: December 2015

A Time for Change: Your 2016 Job Performance Goals

job performance goals

Whether you realize it or not, there are probably many simple tweaks you could make in your career and your life to only improve your job performance, but also your overall happiness and peace of mind.   Change can be scary for many, so it often helps to have some sort of motivating factor to encourage […]

Attention Jobseekers: Get Ahead of the Curve for 2016

job search 2016

Jobseekers have a lot to look forward to in 2016.  The job market has been steadily improving since 2009, when it hit an all-time low of -2%.   According to staffing agency Manpower Group’s Employment Outlook Survey for Q1 2016, job growth is expected to be at 17% this coming year.  Towards the end of 2015, […]

5 Skills That Make a Top Notch Administrative Assistant

administrative assistant skills

Administrative assistants play an integral role in the day to day functioning of a company.  They act as a liaison of important information, offer customer service, hold valuable knowledge of the ins and outs of the company, and are there to tie up loose ends when an issue comes up in the department or company […]

Delivering Exceptional Customer Service to Angry Customers

dealing with angry customers

With Christmas and New Year’s approaching fast, the phones are ringing off the hook at your retail call center with stressed out angry customers doing last minute shopping.  You find yourself on the firing line, being called everything from “incompetent” to “negligent”, enduring threats of customers doing business elsewhere and incessant questioning as to where […]

Start off 2016 With a Bang! Improve Your LinkedIn Profile

improve your linkedin profile

The start of a new year is the perfect opportunity to address those areas of your life you’ve been meaning to work on, but can never find the time to do it.  For jobseekers and professionals in general, improving their LinkedIn profile is often one of these things.  It isn’t the most difficult of tasks, […]

Even in Retail: Every Employee is a Digital Employee

digital retail jobs

New Category of Retail Store Jobs Calls for More Analytical and Technological Skills The continuing expansion of online retail sales is driving growing requirements for a new set of job skills commonly referred to as “digital retail,” according to, an online job board that specializes in customer service, retail and food service jobs. This […]

Tips for Turning Your Seasonal Job Into a Full-Time Position

winter seasonal jobs

For someone that sees limitless opportunity in any experience, a winter seasonal job is far from a simple hourly customer support position that will end with the holidays.  Landing a seasonal job is without a doubt a worthy reason to rejoice, as it represents a new chance to meet people, build skills and who knows […]

Job Advice and Tips