Naresh Sharma
Walmart store
Ashburn, VA 20147
*****   *****
Accomplished  Financial  Manager  with  expertise  in  customer  service,  financial  products  and  after  sales
services. Track record of meeting and exceeding customer expectations. Strong language skills; fluent in Asian
languages   Hindi, Punjabi, Urdu, Bengali; with expertise providing translating services. Record of successful
management of staff members. Proven ability to successfully conduct collection calls. Proficient in MS Office
Suite.
Authorized to work in the US for any employer
WORK EXPERIENCE
Security Agent
Global security elite     Dulles, VA   February 2016 to Present
attached with security of Emirat int airlines at dulles int . airport of inbbound / outbound airline passengers
security, aircraft security
supervisor
Gate gourmet inc i     Dulles, VA   January 2012 to January 2014
;NARESH K. SHARMA 21820 jarvis sq,Ashburn VA 20147
*****  H  /***** © EMAIL nsharma4642@verizon
PROFESSIONAL SUMMARY
* Experience includes: Accomplished Financial Manager with expertise in customer service, financial products,
and after sales services; track record of meeting and exceeding customer expectations; record of successful
management; proven ability to successfully conduct collection calls; adheres to operational controls to ensure
the  safety  and  security  of  customer  and  bank  assets;  building  of  long  term  relationships  with  each  client
and analyzing situations from client s perspective, answering questions, problems, or concners; various loan
processing; face to face customer service interactions; and heavy sales experience
* Computer skills include: Microsoft Office Products: Word, Outlook, and various internal systems and Internet
research experience
* Local candidate, available immediately, possesses a Bachelor s Degree in Business Management.
* Fluent in Asian languages: Hindi, Punjabi, Urdu, and Bengali with expertise in providing translation services
.ave dedication to excellence and a strong work ethic.
  have attention to detail and compliance oriented.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license.
  have a clea  have the ability to ss a DMV verification process.
n driving record that does not contain moving violations and accidents.
  have the ability to obtain Airport Transport Authority badge.
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
 
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
 
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles.
Provided a superior, friendly and efficient service, at the time of rental and return of vehicle.
Facilitated  the  rental  process  through  verification  and  documentation  of  all  necessary  driver  information  to
provide for an efficient and timely rental and return experience.
Performed all responsibilities with a focus on the wants and needs of the customers
 
Ticket  ,sales,  issued  boarding  passes,  checked  in  luggage,  provided  boarding  information,  rebooked
passengers and boarded aircraft.
Assisted customers in a friendly, courteous and prompt manner.
Assisted passengers with special needs and resolved customer complaints.
Communicated with customers and ground and aircraft personnel
  have dedication to excellence and a strong work ethic.
  have attention to detail and compliance oriented.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license
.
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
arketing  products  being  branded  as  NUTRITIOS,  non  generic  medicines,  household  products  in  the  form
shampoos, soaps, lotions, perfumes etc. to local known clientage
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
  have dedication to excellence and a strong work ethic.
  have attention to detail and compliance oriented.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license
. Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
.
Assisted customers in a friendly, courteous and prompt manner.
Assisted passengers with special needs and resolved customer complaints.
Communicated with customers and ground and aircraft personnel
Provided a superior, friendly and efficient service, at the time of rental and return of vehicle.
 
Facilitated  the  rental  process  through  verification  and  documentation  of  all  necessary  driver  information  to
provide for an efficient and timely rental and return experience.
HAVING  EXPERIENCEIN  long  term  relationship  with  each  client  by  analyzing  situations  from  the  client''s
perspective.
Dedication to excellence and a strong work ethic.
  have attention to detail and compliance oriented.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license
.
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
arketing  products  being  branded  as  NUTRITIOS,  non  generic  medicines,  household  products  in  the  form
shampoos, soaps, lotions, perfumes etc. to local known clientage
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
  have dedication to excellence and a strong work ethic.
  have attention to detail and compliance oriented.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license
. Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles
  have the ability
obtain Customs Seal for Airport Transport Authority badge.
.
Assisted customers in a friendly, courteous and prompt manner.
Assisted passengers with special needs and resolved customer complaints.
Communicated with customers and ground and aircraft personnel
Provided a superior, friendly and efficient service, at the time of rental and return of vehicle.
Facilitated  the  rental  process  through  verification  and  documentation  of  all  necessary  driver  information  to
provide for an efficient and timely rental and return experience.
HAVING  EXPERIENCEIN  long  term  relationship  with  each  client  by  analyzing  situations  from  the  client''s
perspective.
 WORKING EXPERIENCE IN BELOW MENTION COMPANIES
Air Wisconsin Airlines   Dulles, VA GATE SUPERVISOR 2004 2005
VANGUARD CAR RENTAL LEAD AGENT CUST.SERVICE 2003 2007
 
CITI FINANCIAL BRANCH MANAGER 2007 2009
.PNC BANK SALES ASSOCIATE 2009 2010
GATE GOURMET SUPERVISOR EPA DISH 2011 2014
Branch Account Manager
CitiFinancial     Sterling, VA   March 2007 to December 2009
  Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
  Built long term relationship with each client by analyzing situations from the client s perspective.
  Execute integrated sales relationship and credit strategies that aligned with the financial center business plan
to achieve desired revenue and service hurdles.
Customer Service Representative
National Almo Car Rental     Dulles, VA   August 2003 to February 2007
  Provided a superior, friendly and efficient service, at the time of rental and return of vehicle.
  Facilitated the rental process through verification and documentation of all necessary driver information to
provide for an efficient and timely rental and return experience.
  Performed all responsibilities with a focus on the wants and needs of the customers.
EDUCATION
BA in ARTS
CALCUTTA UNIVERSITY INDIA   Calcutta, IN
1968 to 1972
SKILLS
BASIC COMPUTING, SALES & MARKETING, BANKING
MILITARY SERVICE
Service Country: India
Branch: National cadet corps traing at school /college level pf para militory foces
Rank: Sargent gor two years
January 1966 to July 1968
As above
Commendations:
As above
CERTIFICATIONS
sales /security
January 2007 to August 2009
as above
ADDITIONAL INFORMATION
NARENSH K. SHARMA
 
21026 Timber Ridge Terrace,ASHBURN VA
TELEPHONE***** H
***** C
*PROFESSIONAL SUMMARY
Accomplished  Financial  Manager  with  expertise  in  customer  service,  financial  products,  and  after  sales
services; track record of meeting and greeting ,
Walmart Stores November 2014  Present Job
Providing  execellent  custmer  service  in  connection  centre  to  all  the  custmers  seeking  elcronics  like  cell
phones ,TV and other acessiories,Permoring all the responcibilities in professional way with a focus on wants
& need s of custmers. Global Security Elite February 2016   Current part time Working as Security Agent with
company assisting Home Land Security at Dulles Int. Airport, mainly taking care of security of Emirat Airlines
security of inbound And Out bound flights every day,
Gate Gourmet Inc Marrch 2011 october 20114
At present working as Supervisor EPA Dish/ Assistant QA/ with for the last 24months ,a International catering
company for more than hundred airlines. Main job responsibilities are internal security ,coordination with all
departments such as Dish EPA,food processing & Packing,and Q/A. Performing all the responsibilities with a
focus on wants and needs of airlines in courteous & expeditious manner as per management policies.have
the ability to supervise and motivate others.
  have dedication to excellence and a strong work ethic.
.
  have strong problem solving and analytical skills.
  have the ability to adjust to operational needs as they arise.
  have the ability to work well under pressure and the ability to make good, sound decisions.
  have basic computer skills with working have a valid driver s license.
  have a clea  have the ability to ss a DMV verification process.
n driving record that does not contain moving violations and accidents.
  have the ability to obtain Airport Transport Authority badge.
  have the ability to obtain Customs Seal for Airport Transport Authority badge.
 
Amway Corporation Ashburn, VA
December 2009 – Feb 2011
Self Employed
* Marketing products being branded as NUTRITIOS, non generic medicines, household products in the form
shampoos, soaps, lotions, perfumes etc. to local known clientage.
CitiFinancial   Sterling, VA
March 2007 – Nov2009
Branch Account Manager
Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and
security of customer and bank assets.
Building long term relationship with each client by analyzing situations from the client''s perspective.
Execute integrated sales relationship and credit strategies that are aligned with the financial center business
plan to achieve desired revenue and service hurdles.
VanGuard Car Rental   Dulles, VA
August 2003  February 2007
Customer Service Representative
Provided a superior, friendly and efficient service, at the time of rental and return of vehicle.
Facilitated  the  rental  process  through  verification  and  documentation  of  all  necessary  driver  information  to
provide for an efficient and timely rental and return experience.
 
Performed all responsibilities with a focus on the wants and needs of the customers.
Air Wisconsin Airlines   Dulles, VA
January 2004  July 2005
Customer Service Representative
Made  ticket  sales,  issued  boarding  passes,  checked  in  luggage,  provided  boarding  information,  rebooked
passengers and boarded aircraft.
Assisted customers in a friendly, courteous and prompt manner.
Assisted passengers with special needs and resolved customer complaints.
Communicated with customers and ground and aircraft personnel.
.
EDUCATION/CERTIFICATIONS
Bachelors in Business Management
Diploma in Web Centric Computing.