Job Title:
Help Desk Technician - Tier 1
Company: IntelliDyne, LLC
Location: Falls Church, VA
Created: 2024-04-20
Job Type: Full Time
Job Description:
Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client network as well as o Technician, Help Desk, Technical Support, Help, Customer Service, IT, Technology, Business Services