Job Description:

Operations Manager North Andover, MA, OR Windham, NH In-office expectations: 3-4 days a weekResponsibilities Summary:Oversee office operations, including staff management and task supervision.Design and implement operational systems for efficiency and revenue maximization.Ensure transaction accuracy, account maintenance, and regulatory compliance.Key Responsibilities:Operational Procedures:Revise and monitor internal and external procedures.Provide timely reports on firm operations and establish performance indicators.Implement process improvements and growth strategies.Collaborate with management on operational infrastructure.Maintain and update office procedures manual annually.Staff Supervision and Training:Manage work delegation and provide feedback to support staff.Recruit, retain, and mentor high-performance team members.Set comprehensive performance and growth goals.Technology Management:Enhance the functionality of technology platforms.Develop performance indicator dashboards.Address technology issues and facilitate training.Client Service Oversight:Ensure regular client reviews and develop service models.Manage client advisory panels and address escalated issues.Advisory Oversight:Explore expansion opportunities and oversee due diligence processes.Establish transition team and strategic alliances.Marketing Oversight:Utilize social media and networking to enhance brand recognition.Expand public exposure through partnerships and marketing efforts.CFO Functions Oversight:Review budgets, analyze expenses, and suggest cost-saving measures.Collaborate with accounting and executive management.Required Skills:10+ years management experience, preferably in financial services.Bachelor's or Master's degree in Business.Detail-oriented with strong analytical and communication skills.Experience in supervision and leadership.