Job Title:
Receptionist

Company: Cypress HCM

Location: los gatos, CA

Created: 2024-04-20

Job Type: Full Time

Job Description:

Receptionist Our client is looking for a Receptionist, who will act as the first point of contact for all guests and candidates, provide general assistance to visitors and internal employees, have an onsite presence, and deliver exceptional customer service with enthusiasm. Responsibilities:Provide excellent service by greeting guests, candidates and visitors to ensure they have a stunning lobby experienceCommunicate and coordinate with internal employees for guest & candidate arrivalAssign, monitor, and complete employee requests via HelpDesk ticketing system, Slack channels, virtual reception, email distribution lists, and front desk walk-ups.Daily campus walkthrough audits of each buildingPartner closely with key stakeholders including IT, Talent Coordinating team, Employee Services, Security, and the broader Workplace teamEnsure Workplace Support desk and lobbies are tidy and stocked with necessary suppliesManage distribution of access badges for all new and current employeesCreate new hire materials and help facilitate the onboarding experiencePerform administrative tasks such as compiling reports, performing audits, tracking data, scanning, etc.Improve current workflows and processes through innovationAssist the Workplace Team with special projects as needed Requirements:1-2 years administrative support or customer service experienceMust be able to work onsiteMust be a team player, flexible, and professionalMust be organized and detail-orientedAbility to multi-task and work in a fast-paced environmentAbility to be resourceful and proactiveExperience with Google Drive (Google Docs, Google Sheets, etc.) is preferredExperience with a ticketing system (Zendesk, ServiceNow, etc.) preferredExperience using Slack preferredCompensation: $25.00 per hour