Job Description:

POSITION PURPOSE:Provides professional service to the members through our Service Standards and Core Values. Will act as the support person to the Commercial Lending Director, performing various duties pertinent to meeting the needs of our members and development of new loans across Cinfed's commercial lending platform. WHAT WE OFFER:A starting rate of $20.25 - 23.00 per hourNamed a Cincinnati Top Workplace for 8 consecutive years; work in an environment where your co-workers really do love their jobs!Paid trainingGenerous 401K match up to 5%PTO + up to 11 paid holidaysOpportunities for advancement - we prioritize promoting from withinHealth, Vision, and Dental insurance availableTuition reimbursementGym reimbursementAN IDEAL CANDIDATE:Is service-minded, possesses excellent customer serviceHas strong attention to detail; a focus on accuracy is essentialHas strong organizational skillsHas strong communication skills, courtesy, tact, and diplomacy are essentialEnjoys helping people and building relationshipsThrives in a friendly, professional environmentESSENTIAL FUNCTIONS:Responsible for providing effective support for all phases of loan processing activities and promotions.Maintaining tracking logs, monthly reports, and documentation for compliance; informing Commercial Lending Director of any issues.Reviewing commercial loan activity and monthly payment schedule; including upcoming rate changes and maturing loans.Performing file maintenance, teller transactions, and paid loan processing.Coordinating new member accounts, loan setup, funding, and file imaging. Orders third party reports for appraisal, environmental, flood and title. Processing constructiondevelopment draw and payoff requests.Preparing and ensuring accuracy of application checklists pertinent to new loan requests and assembling files with all necessary due diligence documentation.Assisting in the commercial portfolio annual review process and preparation for examsaudits.Participating in member and service provider correspondences on behalf of the Commercial Lending Director.Responsible for establishing and maintaining effective and professional business relationships with members and external contacts.Resolving (or referring) requests and problems promptly and courteously. Answering member questions pertaining to promotions, loans, balances, and payoffs.Keeps members properly informed of Credit Union policies and procedures.Maintains and conveys the Credit Union's professional reputation."‹Responsible for establishing and maintaining effective coordination and communication with support staff and management.Assumes responsibility for related duties as required or assigned REQUIRED EXPERIENCE:A high school education or GEDAt least one to three years of similar or related experience is preferredMust be proficient in Microsoft Office and related applicationsHave an understanding of lending products and services. Knowledge of loan processing functions and related requirements and procedures.Pre-employment background (credit, criminal, and drug) check required. An Equal Opportunity - Affirmative Action Employer MFDV