Job Description:

Allentown, PA Automotive Assistant Service Manager Excellent Pay Plan + Great Benefits! Previous Automotive Service Advisor or Assistant Service Manager experience required. Prenlyn Automotive is expanding and HIRING NOW for an  Assistant Service Manager to assist the Service Manager in hiring, training and managing the activities of Service Department Staff, meet performance targets, and ensure exceptional customer service is practiced.   Why Prenlyn? With over 45 years of success in the automotive repair business, we are dedicated to hiring great people . Our focus is our employees. We offer paid training, development and a great work/life balance to ensure our employees are driven and have a 'success' mindset and the tools they need to be the best. Find us on Facebook:     We offer: Excellent pay plan! Opportunities for advancement within the company 401(k) with matching contributions Health, Dental, Vision insurance Life and short-term disability insurance Up to 3 weeks' paid vacation All major holidays off and personal time off Paid weekly Family owned and operated Employee discount Paid training Great work/life balance Responsibilities - Assistant Service Manager:   Train and mentor Service Advisors and Technical staff, advise customers on auto repair/maintenance costs and options, schedule appointments for service work and more! Follow vehicle status from service bay entry to completion Review work order with customer to ensure satisfaction Ensures consistent follow-ups to increase customer loyalty and CSI Solves problems and meets predetermined service and sales objectives Evaluate staff and workflow Creates work schedules and maintains accounting of Service Technicians' productivity Ensures proper maintenance and repair of all equipment Qualifications/Requirements - Assistant Service Manager:   Automotive Assistant Service Manager or Service Advisor experience is required Basic automotive operational knowledge Good computer, customer service and communication skills Team builder with good managerial skills Basic understanding of business management Works well in a fast-paced environment Professional appearance and a positive attitude Good work ethic and computer skills Valid driver's license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug  screening. About us : Prenlyn is considered to be one of the most well-respected Midas Franchises in the system. We have been recognized as the Franchisee of the year multiple times and have been operating for over 45 years.   We are an Equal Opportunity Employer . All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.