Job Title:
Program Specialist

Company: CAI

Location: Upper Darby, PA

Created: 2024-04-20

Job Type: Full Time

Job Description:

Program SpecialistReq number:R2077Employment type:Part timeWorksite flexibility:OnsiteJob SummaryWe are looking for a motivated Program Specialist ready to take us to the next level! If you have experience working in child welfare, and are looking for your next career move, apply now.Job Description We are looking for a Program Specialist to provide onsite coaching to caseworkers and supervisors through practice shadowing and feedback. This position will be part-time contract and onsite with travel.   What You'll Do Assist County Children, Youth and Family Services with the development and implementation of the County CYF training program, formal practice coaching program and new employee on-boarding processProvide Field-level coaching strategies including individual coaching sessions with Caseworkers; group consultation; quality reviews of assessments, plans, field work, and family staffing; participation in staff meetings; and facilitating in-house trainings and workshops for staffFacilitate team decision making processes to model the integration of the Consultation and Information Sharing Framework into processes  Develop and provide support for staff mentorsAide employees with developing effective scheduling and work practices, completing quality casework and case documentation, and developing and implementing situational safety awareness and protocolsBe available as a resource and subject matter expert in program areas, providing technical guidance to staffMeet with Caseworkers, Supervisors, and management level team members to establish goals and desired outcomes pertaining to skills, tools, and techniques staff members would like to utilize and improve upon Provide one-on-one coaching to staff in field situations such as home visits, court proceedings, family meetings/staffing Provide in-office coaching to staff focused on identifying, practicing, and enhancing technical skills he/she will use to engage children and familiesProvide Caseworkers with access to one-on-one coaching, focused on improving critical thinking skills and developing risk statementsHelp Supervisors develop their coaching skills so they can effectively coach staff members and plan for future coaching activitiesEvaluate the training program and communicate recommendations to administrators for improvementPerform other related duties and responsibilities, as required   What You'll Need  Required: Bachelor's Degree in the field of Human Behavioral Science is requiredFive years of professional Child Welfare Casework experience is required, including at least 2 years of experience as a casework supervisor, casework manager or program specialistMaster's Degree in Social Worker may be substitute for 1 year of non-supervisor or non-management required experienceProof of education and licensure, where applicable, are requiredStrong written and verbal communication skills and techniques for report writing, correspondence, providing customer service, giving presentations, public speaking, directions, and feedbackKnowledge of adult education principles and the ability to provide training to groups and provide one-on-one coaching for caseworkers, supervisors, and teamsAbility to prepare and deliver large group oral presentationsAbility to communicate clearly and concisely, both orally and in writingAbility to coach and mentor individuals who may need support with emotional intelligence, conflict resolution, de-escalation technique and self-care strategiesAbility to establish, maintain, and foster positive, harmonious working relationshipsProficient in Microsoft Outlook, Word, PowerPoint, and other Microsoft Office Suite productsPossess the ability to develop and present training materialsPennsylvania Child Welfare Casework certification is requiredPossession of a Pennsylvania Driver's License and proof of automotive insurance are requiredBackground Check: Must pass a criminal background check and drug screening  Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 - 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.