Job Description:

In this role you ***** Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankersComplete operational activities while minimizing risks under established policiesPerform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organizationReceive direction from managers and exercises judgment within defined policies and proceduresEscalate questions and issues to more experienced rolesInteract with customers and individuals to demonstrate care, build relationships, and complete requested transactionsIdentify information and services to meet customers financial needs Required ***** 1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the ***** work experience, training, military experience, educationBilingual speaking and listening proficiency in Spanish/English Desired ***** 1+ year of experience interacting with people, demonstrated through work, military, or educationMilitary experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university programCustomer service focus with experience handling complex transactions across multiple systemsAbility to educate and connect customers to technology and share the value of mobile banking optionsAbility to interact with integrity and professionalism with customers and team membersExperience working with others on a team to meet customer needsCash handling experienceAbility to follow policies, procedures, and regulationsAbility to identify potential fraud/risky accounts and take appropriate action to prevent lossWell-organized, independent and able to prioritize in a fast-paced environmentAbility to exercise judgment, raise questions to management, and adhere to policy guidelinesRelevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingProficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues Job ***** Ability to work weekends and holidays as needed or scheduledThis position is not eligible for Visa sponsorshipMust take and pass required language assessment Posting Location(s): 41 SW Ave B; BELLE GLADE, FL 33430