Job Description:

Corvid technologies is seeking a highly motivated, energetic Windows System Administrator to join our team supporting the brightest engineers in the industry.Find out more about this role by reading the information below, then apply to be considered.Main responsibilities:Monitor CISA alerts and maintain awareness of current critical endpoint vulnerabilities, addressing them using ManageEngine's patch management system or following suggested mitigation procedures to minimize company impactPackage third party and internal company software for deployment with patch managementApprove 3rd party application updates on a weekly basis after testing on non-critical endpointsCreate inventory reports and alerts using ManageEngine's patch management system or PowerShell Monitor and troubleshoot wide scale endpoint issues in terms of updates, software, drivers, including problems relating to YubiKey 2FA logins, blue screens, high CPU utilization, reboot loops etc.Explore and test latest windows feature/OS upgrades before wide scale deploymentCreate custom solutions to wide scale deployments or security mitigations when none are availableUpgrade patch management and ticketing system servers following best security practicesProvide laptop and desktop support for on and off-site users running Windows 10 and Enterprise Linux 7/8Provide exceptional customer service and support via phone, email and in personResolve issues including but not limited to hardware failures, operating system errors, software compatibility issues, and network connectivityIdentify and escalate complex problem reports or service requests to next tier of support as appropriateWork with other team members to ensure the timely completion of complex issuesMaintain awareness of new and emerging technologies and products in the fieldQualifications:US Citizenship and ability to obtain a Security clearance requiredKnowledge of at least 1 scripting language or ability to learn within 6 months of hiringExperience using, managing, and troubleshooting Microsoft Group Policy ManagementExperience with Microsoft Active Directory including user, group and certificate managementGeneral experience in end-user support and maintenance of PC hardware and software in a Windows environmentMust have experience working with a help ticketing systemMust be organized, have attention to detail, and be able to prioritize and multitask effectivelyAbility to work under pressureStrong working knowledge of Windows 10 operating systemProficiency with both using and maintaining Office 365 suitesFirm understanding and experience with general TCP/IP connectivity issues in a LAN/WAN/VPN/Internet environmentAbility to work with end users with varying levels of technical experience.Excellent decision making and problem-solving skillsExcellent oral and written communication skills, fluent in EnglishAbility to work independently with general supervisionWhy Corvid:Founded in 2004, we are a group of over 300 engineers and scientists, about 3/4 with master' degrees or Ph.D.'s, that provide end-to-end solutions including concept development, design and optimization, prototype build, test and manufacture. We leverage the predictive capability of our high-fidelity computational physics solvers, indigenous massively parallel supercomputer system, prototyping plant, and ballistics and mechanics lab to investigate a variety of high-rate physics phenomena. The results are complex engineering solutions for a variety of applications; aircraft, ballistic missile defense, cybersecurity, motorsports, armor development, biological systems, and missile and warhead design and development. These results are achieved with optimal design and cost efficiency due to the predictive capability of Corvid's tools and our in-house, end-to-end integrated approach, which differentiates Corvid from the market.We value our people and offer employees a broad range of benefits. Benefits for full-time employees include:Paid gym membershipsFlexible schedulesBlue Cross Blue Shield insurance including Medical, Dental and Vision401k match up to 6%Three weeks starting PTO; increasing with tenureContinued education and training opportunitiesUncapped incentive opportunities