Job Title:
Logistics Aftersales Manager

Company: LX Pantos America, Inc

Location: englewood cliffs, NJ

Created: 2024-05-06

Job Type: Full Time

Job Description:

LX Pantos America, Inc., an affiliate of LX Pantos, a leading total logistics providing company for Korea, is looking to expand other territories in most effective ways to lead the market.The company endeavors to create customer value in various logistics areas, such as project cargo, break bulk, general cargo, consolidation, door-to-door service, container freight, bonded transportation, customs clearance, delivery, storage, last mile delivery, and consulting, through its global networks that aim to reduce customers' logistics cost and provide top-notch services as well as its network systems that connect warehouses in major locations, ports and, airports worldwide.At LX Pantos America, Inc., we are seeking for an individual who is ready for challenge and can leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and for the company.DescriptionJob Title: Logistics Warehousing and Distribution After-Sales Management (Assistant Manager ~ Manager)Job Type: Full-timeJob location: US HQ located in Englewood Cliffs, NJReports to: US Warehouse & Distribution Operations DirectorJob SummaryAs Logistics Warehousing and Distribution After-Sales Management members, an applicant needs to show ability to manage warehousing and distribution logistics services and become face of the company.Job ResponsibilitiesBusiness Implementation CoordinationInternal business process set-up with operations teamIT Interface setting supportUpdate and maintain SOP (Standard Operation Procedure)Maintain and update contract and rate tableBusiness Review support (Analysis, monitoring and evaluation of the customer's KPIs)Develop and propose contingency plan during emergency, critical operational irregularity, and pro-active CommunicationAttending customer meeting or conference call & trouble shootingBilling AuditAd-Hoc quotationOther tasks and responsibilities assigned from time to timeRequirementsWarehousingtransportation logistics knowledge with a minimum 5 years of logistics industry experienceExcellent knowledge of logistics including warehousing and transportationCustomer centric & pro-activeness mind setProficient with Microsoft and other computer programsStrong inter-personal and communication skills, both verbal and writtenStrong presentation skillsStrong organization skillsAbility to multitask and work efficientlyWork location HQ located in Englewood Cliffs, NJdomestic travels as neededBenefitsDental, Vision Insurance Plan (100% Employer paid)Plan w Employer MatchInsurance Plan (100% Employer paid)PTO, Paid Holiday, Floating Holiday