In recent years, technology has drastically changed customer support and the manner in which it is delivered. Multi-channel customer support has catapulted over the past 5 years, as more and more customers seek to resolve their issues via the web, using avenues such as online forums, e-mail, live chat and virtual chatbots. According to technology […]
Hourly jobs are an excellent option for many people. Many of these jobs allow employees more flexibility with their schedule, don’t require employees to work off the clock, and even offer respectable benefits. Some of these jobs also allow the option for overtime and pay extra on holidays, which give many hourly workers extra motivation. […]
Taking a job as an administrative assistant is an excellent way to get your foot in the door to a wide range of career possibilities. Working as an administrative assistant will help you build skills you can use in numerous types of jobs, such as human resources, sales, marketing and finance. You will also become […]
New Category of Retail Store Jobs Calls for More Analytical and Technological Skills The continuing expansion of online retail sales is driving growing requirements for a new set of job skills commonly referred to as “digital retail,” according to Jobdiagnosis.com, an online job board that specializes in customer service, retail and food service jobs. This […]
Customer service comes in many forms. It can be in person, over the phone, or even via online chat. It’s a job that can be found across multiple industries, and if you want to pursue it as a career, you need to figure out which one is right for you. There are literally thousands of […]
Working as a customer service representative can be a rewarding yet stressful job. It’s great when you can help someone find what they need or answer an inquiry that they may have had, but it can be incredibly stressful when customers are yelling at your or breathing down your neck. However, you need to realize […]
